PTEPrepNavigator — Privacy Policy

Last updated: 23 November 2025

Welcome to PTEPrepNavigator (“we”, “us”, “our”). Protecting your privacy and personal data is very important to us. This Privacy Policy describes how we collect, use, store, and share your personal data when you use our website and services (the “Service”). By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Definitions

Account — a unique account created for you to access parts of our Service.
Personal Data — any information relating to an identified or identifiable individual.
Usage Data — data collected automatically when you use the Service (e.g. IP address, browser type, pages visited).
Service Providers — third-party companies or individuals who help us operate or analyze the Service (e.g. hosting providers, analytics, email services).
Cookies — small files placed on your device by a website, storing browsing information and used for various purposes (authentication, preferences, analytics, etc.).

2. What Information We Collect

a) Data you provide directly

  • Name (first name, last name)
  • Email address
  • Phone number (if provided)
  • Billing / payment information (if you purchase any product or course)
  • Any other information you choose to submit (e.g. support requests, contact forms)

b) Usage Data (automatically collected)

  • IP address
  • Device type, operating system, browser type, browser version
  • Pages visited, time and date of visit, time spent, click behavior
  • Device identifiers (if applicable), referral source, and other analytics data

c) Cookies and Tracking Technologies

We use cookies and similar technologies such as beacons, tags, web-pixels, and scripts to:

  • Authenticate users and manage sessions
  • Remember your preferences (language, login, etc.)
  • Analyze site usage and improve performance
  • Provide marketing or advertising (if enabled)

You can control or refuse cookies in your browser settings — but blocking certain cookies may reduce site functionality.

3. How We Use Your Data

We may use your Personal Data for:

  • Providing and maintaining the Service (registration, user management)
  • Fulfilling purchase or subscription agreements
  • Communication (email, notifications, support, updates)
  • Sending newsletters, offers, and product updates (only if you consent or opt-in)
  • Analytics, site performance, and improving experience
  • Fraud prevention, security, compliance, and legitimate business operations
  • Legal obligations (e.g. accounting, taxes)

4. Legal Basis for Processing (If Covered by GDPR / Applicable Laws)

When you are from a jurisdiction requiring data-protection compliance (e.g. EU), we rely on one or more of the following lawful bases:

  • Consent — when you opt in (e.g. newsletters, cookies)
  • Contract performance — to provide services you request (course access, purchases)
  • Legitimate interests — for site analytics, security, site improvement, fraud detection
  • Legal obligations — to comply with regulatory requirements (tax, financial records)

5. How We Share / Disclose Your Data

We may share your data with:

  • Service Providers — for hosting, payment processing, analytics, email delivery, support
  • Business partners or affiliates (only with consent or when necessary to fulfill services)
  • In case of business transfer (merger, acquisition, restructuring) — but we will notify you before data changes hands
  • Legal or regulatory authorities — if required by law, court order, or to protect rights, safety, or investigate fraud

We will never sell your personal data to third parties for marketing without your explicit consent.

6. Data Retention

We retain your Personal Data only as long as necessary to provide the Service, fulfill contracts, comply with legal obligations, and resolve disputes.
Usage Data may be kept for analytics, security, or performance improvements, typically for a shorter period, unless legally required to hold longer.

If you request deletion, we will erase your personal data unless we must keep it to meet legal obligations or legitimate business purposes.

7. Your Rights

Depending on your jurisdiction, you have the right to:

  • Request access to your data we hold
  • Request correction or update of inaccurate data
  • Request deletion of your personal data (“right to be forgotten”)
  • Object to or restrict certain processing (e.g. marketing, analytics)
  • Withdraw consent at any time (if processing is based on consent)
  • Obtain a portable copy of your data (data portability)
  • Lodge a complaint with a supervisory authority if you believe your data rights are violated GDPR+1

8. Children’s Privacy

Our Service is not directed to children under 13 years old. We do not knowingly collect personal data from children under 13. If we become aware we have collected data from a child under 13, we will delete it immediately.

9. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, and against accidental loss, destruction or damage.
However, no method of data transmission over the internet or electronic storage is 100% secure — we cannot guarantee absolute security, but we follow industry standards.

10. International Data Transfers

Your data may be processed or stored in countries outside your residence, where data-protection laws may differ. By using the Service — or explicitly consenting — you agree to such transfers.
We take reasonable steps to ensure your data is protected using standard safeguards (encryption, secure processors, limited access).

11. Cookies & Tracking Technologies

We use essential, functional, and analytics cookies.
You may control cookie settings from your browser, but disabling cookies may limit some features of the Service (login, preferences, performance).

Optional cookies or tracking for marketing or analytics will only be used when you consent (if required by law).

12. Third-Party Links

Our Service may contain links to third-party websites or services not operated by us. We are not responsible for their privacy practices. We encourage you to read their privacy policies if you follow those links.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will:

Encourage you to review the policy regularly

Post the updated policy on this page with a new “Last updated” date

Notify you by email or by a clear notice on the website (for registered users)